Terms of service
Who provides Jyoti
Jyoti (getjyoti.com) is provided by a private individual living in Poland. Contact for questions, complaints, withdrawal and privacy requests: support@getjyoti.com. We reply within 14 days at the latest.
What this product is — automated, AI-generated
Jyoti is software. From the birth data you enter it calculates a Vedic (Jyotish) birth chart and writes a personal report. The text of the report is generated automatically by an AI language model (currently from OpenAI) on the basis of the calculated chart. No human astrologer writes, checks or edits individual reports, and AI text can contain inaccuracies or statements that do not fit you.
For entertainment and self-reflection only
Astrology is a cultural and interpretive tradition; its statements are not scientifically proven. The report is meant for entertainment, curiosity and self-reflection. It does not predict the future and promises no result in health, relationships, money, career or anything else.
No professional advice
Nothing on this site is medical, psychological, financial, legal, immigration or career advice, and it does not replace professional judgment. Do not make health, money, relocation, relationship or other important decisions based on a chart or interpretation alone. If you are in a crisis, please contact a qualified professional or your local emergency services.
Health content is not medical advice
Any lifestyle or energy notes in a report are informational only. They are not a diagnosis, prognosis or treatment. Always consult licensed medical professionals about health concerns.
No accuracy or outcome guarantees
Astrology is interpretive. Ephemeris calculations and house systems can vary, and software may be approximate. Planetary positions and Lagna are calculated in the sidereal zodiac (Lahiri ayanamsa, Swiss Ephemeris) with whole-sign houses from Lagna; other software may use different settings. Disagreeing with an interpretation is not in itself a defect of the report.
Age and other people’s data
The service is for adults aged 18 and over. Enter another person’s birth data only if they agree or you are otherwise entitled to do so; if you enter data of a minor, you confirm that you are their parent or legal guardian.
Price, payment and delivery
The full report is digital content sold as a one-time purchase — no subscription, no automatic renewal. The final price is shown before you pay; we add no other fees (your bank may charge currency conversion). Payment is processed by Stripe; card details stay with Stripe. The report is delivered immediately after payment is confirmed: it opens in your browser under a private link, can be downloaded as a PDF and, if you give an email address, we also send the link there (email is an extra convenience — please keep the link or the PDF yourself). The online report stays available for 30 days after purchase and is then deleted automatically — please download the PDF to keep it. The link may stop working earlier after technical maintenance, so download the PDF straight away. A receipt or invoice is available on request.
Right of withdrawal (digital content)
Consumers in the EU and the UK can normally withdraw from an online purchase within 14 days without giving a reason. For digital content not supplied on a physical medium, this right ends once delivery has begun, if you expressly requested immediate delivery before the end of the withdrawal period and acknowledged that you thereby lose your right of withdrawal, and we confirmed this to you (Art. 16(m) Directive 2011/83/EU; Poland: Art. 38(1)(13) Consumer Rights Act; Germany: § 356(5) BGB; UK: reg. 37 Consumer Contracts Regulations 2013). Where these conditions are not met, or delivery has not started, you can withdraw within 14 days of purchase by an unambiguous message to support@getjyoti.com, and we refund the payment within 14 days using the original payment method.
Complaints and technical problems
You have statutory rights if the digital content is not delivered or does not conform to the contract — in the EU for at least two years after delivery. If you paid but did not receive the report, it does not open, is incomplete or in the wrong language, or you were charged twice, write to support@getjyoti.com with your report link or payment date. We answer complaints within 14 days (under Polish law a consumer complaint not answered within 14 days is deemed accepted) and fix the problem, deliver again, reduce the price or refund you.
Limitation of liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, and wherever liability is mandatory by law. For slight negligence we are liable only for breach of an essential contractual duty and only up to the damage typical and foreseeable for this kind of contract. Within these limits we are not liable for decisions you make on the basis of the content. Your mandatory consumer rights are not restricted.
Applicable law and disputes
Polish law applies. If you are a consumer, you keep the protection of the mandatory law of the country where you live and can sue in your home courts. Please write to us first. Consumers in Poland can get free help from a consumer ombudsman (rzecznik konsumentów) or the Trade Inspection; consumers elsewhere in the EU from the European Consumer Centres Network (ECC-Net). We are not obliged to take part in consumer arbitration; if we reject a complaint, we will tell you whether we agree to it. The EU ODR platform was closed on 20 July 2025.
Plain-language product terms, not a substitute for individual legal advice.