Privacy policy
Who provides Jyoti
Jyoti (getjyoti.com) is provided by a private individual living in Poland. Contact for questions, complaints, withdrawal and privacy requests: support@getjyoti.com. We reply within 14 days at the latest.
Privacy — what we process and why
Controller: the seller named above (contact support@getjyoti.com). We process your first name, birth date, time (or that it is unknown) and place with coordinates, optional gender (only for grammatically correct wording; if you leave it blank, the software may infer the grammatical form from your first name), your email if you give it, the report and Stripe payment references. Purposes and legal bases: calculating the free preview and creating, delivering and storing the paid report (Art. 6(1)(b) GDPR); accounting and tax records (Art. 6(1)(c) GDPR); security logs and handling of claims (Art. 6(1)(f) GDPR). Birth data is not a special category of data under Art. 9 GDPR, but we treat it as confidential. The free preview is not saved as a report. Our hosting provider records technical server logs (IP address, time, requested address without its parameters) for a short period for security; our application does not write report links or tokens to its logs.
Privacy — recipients, transfers, storage
Processors: Render (hosting and storage, USA), OpenAI (writes the report text; receives the calculated chart, your first name and grammatical gender — not your email, payment data or birth place; API data is not used for model training and is kept by OpenAI for up to 30 days for abuse monitoring), Stripe (payments; card details stay with Stripe), our email provider, and the OpenStreetMap Nominatim service (receives only the place search text from our server). Transfers to the USA are based on the EU–US Data Privacy Framework or the EU Standard Contractual Clauses. Paid reports (name, birth data, gender, email, chart and report text) are deleted automatically 30 days after purchase, or earlier on request; after that we keep only a minimal order record without birth data (order number, date, amount), and sales records are kept for 5 years as tax law requires.
Privacy — your device and your rights
We use no cookies and no analytics, advertising or tracking tools. Your browser stores only your language choice (localStorage) and, during payment, your entered data so the order can be completed after returning from Stripe (sessionStorage). Fonts are loaded from Google Fonts, so your browser sends your IP address to Google. You have the right to access, rectify, erase, restrict and port your data and to object (Art. 15–21 GDPR): write to support@getjyoti.com from the email used for the order or with your report link — we reply within one month. You can complain to a supervisory authority, in Poland the President of UODO (uodo.gov.pl), or the authority in your country (UK: ICO).
Plain-language product terms, not a substitute for individual legal advice.